Definitions and Interpretation
Data: This includes all information that you submit to Care Quality Network via the website. This definition incorporates, where applicable, the General Data Protection Regulation (2016).
Cookies: a small text file placed on your computer when you visit certain parts of the website and/or when you use certain features of the website. Details of the cookies used by this website are set out in the clause below and on our cookies policy.
We or us: Care Quality Network CIC, trading as Care Quality Network, a company incorporated in England and Wales with registered number 13814518, whose registered office is at 29 Valley Way, Hermitage Park, Wrexham LL13 7GW.
UK and EU Cookie Law: the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.
User or you: any third party that accesses the Website and is not either (i) employed by Care Quality Network CIC and acting in course of their employment or (ii) engaged as a consultant or otherwise providing services to Care Quality Network CIC and accessing the Website in connection with the provision of such services; and
Website: the website that you are currently using, carequalitynetwork.org, and any sub-domains of this site unless expressly excluded.
the singular includes the plural and vice versa;
a reference to a person includes firms, companies, government entities, trusts and partnerships
“including” is understood to mean “including without limitation”;
reference to any statutory provision includes any modification or amendment of it;
We may collect the following Data, which includes personal Data, from you:
Contact information such as email addresses and telephone numbers;
Demographic information such as post code, preferences and interests;
IP address (automatically collected);
Web browser type and version (automatically collected);
A list of URLs starting with a referring site, your engagement with online adverts (i.e. google ads) and your activity on this Website;
Our use of data
For purposes of the General Data Protection Regulation (2016), Care Quality Network CIC, trading as Care Quality Network, is the “data controller”
We will only retain any Data you submit for a reasonable period. If we have no engagement with you within 12 months, we will delete your data. We hold data for a year without engagement as it is common in the health and social care sector for the decision-making cycle to last up to a year period.
Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy, your Data will not be disclosed to third parties.
All personal Data is stored securely in accordance with the principles of the General Data Protection Regulation 2016. For more details on security see the clause below on security.
Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our website. Specifically, Data may be used by us for the following reasons:
to communicate with you if you have requested to collaborate on the development of our products and services;
transmission by email of promotional materials that may be of interest to you, if you have provided clear consent for us to do so;
Third party websites and services
Care Quality Network CIC, trading as Care Quality Network may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the website. The providers of such services do not have access to any personal Data provided by the Users of this Website.
Links to other websites
Changes of business ownership and control
We may also disclose Data to a prospective purchaser of our business or any part of it.
In the above instances, we will take steps with the aim of ensuring your privacy is protected.
Controlling use of, and accessing, your data
Whenever you are required to submit Data, you will be asked to provide consent to our use of that Data. This may include the following:
use of Data for contact to facilitate collaboration
use of Data for direct marketing purposes
Under the new General Regulation Data Protection (2016) you, as the Data Subject, have clear, defined rights which Care Quality Network CIC, trading as Care Quality Network will act in compliance of;
The right to be informed;
The right of access;
the right to access your personal data and supplementary information, and to be aware of and verify the lawfulness of the processing. You can ask us for access to your information at any time and we will provide this information without undue delay and within one month of receipt of the request.
The right to rectification;
the right to have any inaccurate personal data rectified or completed if incomplete. You can ask us to rectify information we hold from you at any time and we will make amendments to this information without undue delay and within one month of receipt of the request. Should a situation arise where we dispute the accuracy of the data held, we will inform you that we will not be amending the data, explain our full decision and inform you of your right to make a compliant to the information commissioner’s office (ICO).
The right to erasure;
the right to be forgotten or the right to have your personal data erased. Within Marketing, an individual has the right to object to having their personal data processed for direct marketing purposes. You can ask us to erase your information at any time and we will erase this information without undue delay and within one month of receipt of the request.
The right to restrict processing;
the right to restrict the use of your personal data. You can ask us to restrict the use of your personal data at any time. Should you request to have your data restricted, we will record that this data has been restricted by checking the ‘opt-out’ checkbox on our Customer Relationship Management tool. This checkbox identifies that the data cannot be used for marketing purposes. You can make this request at any time and we will make this amendment and respond to your request without undue delay and within one month of receipt.
The right to object;
the right to object to direct marketing. If you object to us direct marketing, even after you have provided consent for direct marketing, we will stop using your data for this purpose. We will record that this objection has been raised by checking the ‘opt-out’ checkbox on our CRM. This checkbox identifies that the data cannot be used for marketing purposes. You can make this request at any time and we will make this amendment and respond to your request without undue delay and within one month of receipt.
Functionality of the Website
To use all features and functions available on the Website, you may be required to submit certain Data
Data security is of great importance to Care Quality Network CIC, trading as Care Quality Network and to protect our Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.
If password access is required for certain parts of this Website, you are responsible for keeping this password confidential.
We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your data transmitted to the Website.
All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Care Quality Network CIC, trading as Care Quality Network to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
This Website may place the following cookies:
Type of Cookie Purpose
Strictly necessary cookies: These are cookies that are required for the operation of our website. They could include, for example, cookies that enable you to log into secures of the website.
Analytical/ performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences (for example, your choice of language)
Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interest. We may also share this information with third parties for this purpose.
You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
You may contact Care Quality Network CIC, trading as CQN by email at email@example.com